Shipping Policy
At Mohayam, we are committed to delivering your ethnic clothing and accessories with care and efficiency. We offer global shipping to provide our customers with the finest traditional wear from wherever they are.
Shipping Locations
We proudly offer worldwide shipping to most countries. Whether you're shopping from the United States, Europe, Asia, or anywhere in between, we’ll ensure your order reaches you safely.
Processing Time
- All orders are processed within 3-7 business days after dispatch the order, except during high-demand periods or holidays when processing may take a little longer.
- After your order is processed, it will be handed over to the courier for delivery.
Shipping Time
- Domestic Orders (within India): Estimated delivery time is between 2 to 3 business days.
- International Orders: Estimated delivery time is between 3 to 7 business days, depending on the destination and customs procedures.
- Please note that delivery times may vary depending on the shipping carrier, destination, and customs clearance times.
Shipping Costs
- Domestic Shipping: we offer free shipping for domestic orders (india only).
- International Shipping: International shipping costs are calculated at checkout based on the destination country, order weight, and selected shipping method.
Free Shipping: We offer free shipping on select orders and promotions. Keep an eye on our sales page or subscribe to our newsletter for updates on such offers.
Customs, Duties & Taxes
- International Orders: The recipient is responsible for any customs duties, taxes, or import fees that may apply when the package reaches the destination country. These charges are set by the destination country's customs authority and are typically due upon delivery.
- Please be aware that customs regulations vary by country, and we are not responsible for any delays caused by customs inspections. Order Tracking
Once your order has been shipped, you will receive an email with your tracking number and a link to track your package. You can also track your order directly on our website under "Track Your Order".
Lost or Damaged Orders
- We take every step to ensure your order is delivered safely. However, if your order is lost or damaged during shipping, please contact our customer support team at support@mohayam.com immediately, and we will assist you with the claims process.
Shipping Restrictions
- We cannot ship to P.O. Boxes or APO/FPO addresses.
- Some countries may have restrictions on certain types of products, and we may not be able to ship to certain areas due to local regulations.
Contact Us
- If you have any questions or concerns regarding our shipping policy, please don’t hesitate to get in touch:
- Email: support@mohayam.com
We value your shopping experience and are happy to assist with any shipping-related inquiries.
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